FAQS
What types of roofing materials do you offer?
We offer a range of roofing materials to suit different styles, budgets, and performance needs. Here's a quick overview: Asphalt Shingles A popular and cost-effective choice across Canada and the U.S. Easy to install, available in many colors and styles, and ideal for most residential homes. Made with fiberglass, asphalt, and protective granules, they provide solid protection at a reasonable price. Metal Roofing Known for durability and long lifespan (30 to 50 years). Metal roofs - typically made from galvanized steel or aluminum - perform exceptionally well in all weather conditions and require minimal maintenance. Wood Shingles and Shakes Perfect for homeowners who want a natural, rustic look. Commonly made from cedar or pine, they add warmth and character to a home. With proper care, they can last up to 40 years and are naturally resistant to hail and wind. Composite and Rubber Roofing Designed to replicate the look of natural materials like slate or wood, but with added strength and resilience. These materials are resistant to moisture, impact, and decay, and typically last longer than traditional asphalt options. Not sure which roofing material is right for your home? We're happy to help you compare options and choose the one that fits your goals best.
What are the advantages of asphalt roofing shingles compared to other materials?
Asphalt shingles remain one of the most popular roofing choices—and for good reason. They offer a balance of affordability, durability, and versatility that’s hard to beat. Here are some of their key benefits: Cost-effective Asphalt shingles are among the most budget-friendly roofing materials available today, making them a great choice for homeowners seeking long-term value without a high upfront cost. Proven durability With a typical lifespan of 20 to 30 years, asphalt shingles provide strong protection against wind, hail, and varying weather conditions. Fast and simple installation Because of their lightweight design and ease of handling, most asphalt shingle roofing projects can be completed in just 2 to 5 days. Wide range of styles Available in numerous colors, textures, and profiles, asphalt shingles can complement nearly any home style—from traditional to modern. Easy to source and replace Asphalt shingles are widely available across retailers, which means it's easy to find matching replacements if ever needed. However, quality can vary between brands, so it's important to choose a trusted supplier and product line. Need help choosing the right asphalt shingles for your home? We’re happy to guide you based on your goals, location, and budget.
How do I know if I need a new roof?
There are several signs that may indicate it’s time to replace your roof. While some issues can be repaired, others may require a full replacement. Here’s what to look for: 1. Roof age If your roof is more than 20 years old, it may be nearing the end of its lifespan. Even well-installed roofs degrade over time—especially if ventilation is poor or the roof has been exposed to extreme weather. 2. Sagging or uneven areas Visible sagging, dipping, or warping can signal structural problems, moisture damage, or rotting beneath the surface. 3. Missing, cracked, or curling shingles These can result from wind, hail, age, or general wear. A roofing professional can assess whether isolated repairs are enough - or if a replacement is the safer option. 4. Leaks or water stains Any active leaks, ceiling stains, or signs of interior moisture should be addressed immediately. These may be caused by age, poor installation, or storm damage. 5. Bald shingles or granule loss If you notice lots of granules collecting in your gutters, or bare patches on your shingles, this means the protective surface is wearing off and the shingles are deteriorating. 6. Daylight visible in your attic If you can see sunlight coming through your roof boards from inside the attic, it’s a clear sign that the roof’s integrity is compromised. If you notice any of these issues, it’s best to schedule a professional inspection. A trusted roofing expert can determine whether you need repairs—or if it’s time for a full roof replacement.
How long does it take to install a new roof?
The time required to install a new roof depends on several factors - including the size of the home, the type of roofing material, and the complexity of the roof design. In most cases, a new roof installation takes between 2 to 5 days. For larger homes, steeper roofs, or more complex structures, the process may take up to a week or slightly longer. Our goal is to complete the job as efficiently as possible without compromising quality - and to keep you informed every step of the way.
What is the process for getting a roof repair or replacement quote?
1. Contact a roofing contractor You can find reliable roofing professionals through online reviews, local recommendations, or trusted directories. 2. Schedule an inspection Arrange a convenient time for the contractor to visit your property. During the visit, they’ll assess your roof’s condition and identify any damage or wear. 3. Receive a quote After the inspection, you’ll receive a detailed quote outlining the cost of materials and labor—whether for repairs or full replacement. 4. Review and compare Take time to review the proposal carefully. Don’t hesitate to ask questions and consider getting two or three quotes to compare options and pricing. 5. Select your contractor Choose the contractor who best matches your expectations in terms of experience, reliability, and budget. 6. Sign a written agreement Before any work begins, ensure there’s a clear contract that outlines the scope of work, materials to be used, timelines, and payment terms. 7. Begin the project Your contractor will set a projected start date. While timelines are typically accurate, weather and other unforeseen conditions can affect scheduling. Choosing an experienced and reputable roofing contractor is essential to ensure the job is completed professionally, safely, and on schedule.
How to handle emergency roof leaks?
Discovering a leak in your roof can be stressful - but knowing how to respond can help you minimize damage until help arrives. Here’s what to do: 1. Locate the source of the leak If safe, go into the attic to identify where the water is coming from. Look for wet insulation, dripping points, or visible daylight. 2. Contain the water Place buckets, towels, or containers under the leak to catch water and prevent it from damaging floors or furniture. 3. Protect the area If possible, use roofing cement or a waterproof tarp to temporarily seal the leak from the outside or attic space. This can help reduce water intrusion while you wait for repairs. 4. Contact a roofing professional immediately Temporary solutions only last so long. A licensed roofer will assess the damage and provide a permanent repair to prevent further issues. In any roofing emergency, quick action is key-but professional follow-up is essential.
Do you offer warranties on your work?
Yes, we provide several labor and workmanship warranty options that align with the manufacturer’s warranty on materials. Here’s a breakdown of our current packages: Standard Package Includes a 5-year labor warranty, along with a limited lifetime manufacturer warranty on architectural shingles. Mid-Tier Package Features a 10-year labor warranty, paired with a 40-year transferable manufacturer warranty on rubberized asphalt shingles. Premium Package (Class 4 Impact Rated) Comes with a 15-year labor warranty and a 50-year transferable manufacturer warranty on high-performance rubberized asphalt shingles. Each package is designed to offer long-term peace of mind, combining expert installation with trusted material coverage.
How do you ensure the safety of your workers and pedestrians during a roofing project?
Safety is our top priority on every job site—for both our crew and the public. Here’s how we ensure a safe working environment: All team members are properly trained and equipped with safety harnesses and protective gear. We set up physical barriers and warning signs to keep pedestrians and property safe from falling debris or restricted areas. We fully comply with WorkSafeBC regulations and conduct regular on-site safety checks throughout the project. Our company carries full liability insurance for added protection and peace of mind. Our crew is trained to follow strict safety protocols from start to finish, ensuring the job site remains secure for everyone involved. By combining training, proper equipment, and responsible site management, we maintain a safe and efficient environment on every roofing project.